NEWS FOR IMMEDIATE RELEASE
Leading MTSP’s Cloud Voice Solution Maximizes Communication and Productivity of Remote Workers
HIGH RIVER – June 2020 – Jolee Electronics Inc. , a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance to cloud voice. Many companies that went remote during the pandemic experienced significant issues in communication because of the lack of flexibility and technology of their old phone systems causing communication challenges between employees and customers. Jolee Electronics Inc. has come to the rescue of many businesses with their cloud voice solution and the immediate result was higher remote worker productivity and increased customer satisfaction.
Antiquated business phones lack most of today’s technology and going remote was very challenging. Cloud voice systems offer advanced security and telephony features such as mobility, presence management, instant messaging, video calling and unified communications. With more people staying home permanently and more hybrid workers (remote/on-premises), the demand for Jolee Electronics Inc. ’s cloud voice has skyrocketed.
In order for organizations to communicate effectively, business owners need to update their technology within their organizations to facilitate a hybrid remote working environment for the foreseeable future. Many businesses are investing in cloud voice as an essential technology to keep their teams collaborating effectively. Cloud voice gives visibility to all employees as to what everyone is doing at all times and the many modes of communication at their fingertips like IM, video, and find me follow. All features that benefits permanent remote employees as well as those that are hybrid.
“There are a couple key reasons why we’re seeing so much interest in cloud voice,” stated John Coleman, Director of Jolee Electronics Inc. . “Presence, scalability and seamless integration are all vital for where we’re headed. Business owners and managers need to be able to know where everyone is located, since now more than ever, you have some people rotating through the office while others are remote, at any moment”
Cloud voice’s scalability and seamless integration is critical. While many businesses are unsure how they will need to adjust staffing in the coming months, cloud voice presents an ideal solution because since it’s hosted in the cloud, it can be scaled up or down based on the month-to-month needs of the business.
Perhaps, the last key factor that explains the technology’s recent growth is its ease of integration. For example, many cloud voice solutions also come with a “simultaneous ring” feature that simultaneously rings an employee’s cell phone, office phone and if desired, home phone, as well. This reduces customer wait time and increases their satisfaction because they can connect more immediately with customer service or other personnel.
As this new workplace continues to unfold, SMBs must continue positioning themselves for success by integrating the proper technology into their business. “The pandemic is highlighting existing communication problems within any office. They’ve always been there but now they’re finally visible, which is a good thing because companies can adjust and with our assistance rapidly deploy it,” commented Coleman.
ABOUT JOLEE ELECTRONICS INC.
Jolee Electronics Inc. provides comprehensive technology solutions that keep their clients going strong. Our commitment to designing and implementing scalable and dynamic solutions began over 10 years ago and has evolved into a consistent and reliable solution that answers our clients demands of better, faster, more dependable.
Investments in education, knowledge and experience give our customers the ability to depend on a partner that provides intelligent, skilled solutions. This proficiency and unwavering support allows our partners to focus on their business requirements, trusting the support of a strong, dynamic, and reliable IT environment. Great leadership requires vision, commitment and the ability to make quick educated decisions. Jolee Electronics Inc. has recruited some of the best talent, coast to coast, in the IT sector to provide the most reliable and forward thinking IT analysts for your home and business. With well over 50 years combined experience, there is no job too big – or too small.
We offer everything from turnkey server and network design, implementation and maintenance, spam filtering and virus removal to data recovery and backup strategies. Thriving on long – term relationships with our clients, most have been with us from day one. Give your business that competitive edge, contact us for your free consultation!
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