Remote Support with TeamViewer

Please click one of the links below as directed by your support technician to download and install the remote support software needed for us to connect to your system and assist you.
Important: Do not give out your TeamViewer ID and password unless you are sure you are talking with a Jolee Electronics Inc. technician from High River, AB.

QuickSupport (PC)

QuickSupport (MAC)

Unattended Host (PC)

Alternate Download Link

If you have been directed to try using the alternate download for TeamViewer 14: Click here to start the download. If your system prompts you to allow the program to make changes to your system please click Yes. If you encounter any installation difficulties please let your technician know and they will assist you.

Installation Instructions

If your browser asks you what to do with the download please choose Run or Open to start the setup. If your browser is set to automatically download files please locate the JEI_XX_setup.exe file (where XX is either PC, MAC or HOST) and run it manually once downloaded.

If your system prompts you to allow the program to make changes to your system please click Yes. If you encounter any installation difficulties please let your technician know and they will assist you.